Frequently Asked Questions
Yes. The evaluation is completed through a secure telehealth video visit with a licensed Florida healthcare provider.
The evaluation is $79 one time. There is no membership or monthly subscription.
Most straightforward evaluations are designed to take about 5–10 minutes, although some visits may take longer depending on your medical history and situation.
No. The $79 fee is for the medical evaluation. Certification is provided only when the healthcare provider determines it is medically appropriate.
If your healthcare provider determines after your evaluation that you do not medically qualify for certification, your $79 evaluation fee will be refunded in full.
No. The guarantee applies only to the evaluation fee if the provider determines that you do not medically qualify. HealthNote Network cannot guarantee issuance of a permit by a government agency.
Yes. You can join the secure video visit from a smartphone, tablet, or computer.
Not always, but prior records may be helpful depending on your condition. The provider may request additional documentation when clinically necessary.
Florida recognizes several qualifying categories, including severe mobility limitations, inability to walk about 200 feet without stopping to rest, use of certain assistive devices, permanent wheelchair use, qualifying heart or lung limitations, portable oxygen use, severe arthritic, neurological, or orthopedic limitations, and legal blindness.
Potentially. Temporary certification may be appropriate for qualifying temporary mobility limitations, depending on the provider’s evaluation and applicable Florida requirements.
We can evaluate whether certification is medically appropriate based on your current condition and applicable requirements.
HealthNote Network provides the medical evaluation and certification when appropriate. The actual parking permit is issued through the applicable Florida government process after the completed application is submitted.
If certification is appropriate, your documentation can be made available securely through your patient portal.
The goal is to keep the process as simple as possible. Your booking confirmation will include instructions for joining your secure video visit.
Yes, when appointment times are available.
Yes. Call or text 754-326-1650 with any questions about eligibility, booking, or the process.