Refund Policy

HealthNote Network appointments may be rescheduled by contacting us at 754-326-1650 or support@healthnotenetwork.com.

If a patient completes the scheduled medical evaluation and the healthcare provider determines that the patient does not medically qualify for certification, the evaluation fee will be refunded in full.

This refund policy does not guarantee certification.

Refunds May Not Apply When

The patient does not attend the scheduled appointment.
The patient provides false or materially inaccurate information.
The patient fails to provide reasonably requested information or documentation needed to complete the evaluation.
Certification has already been completed.
A government agency later delays, denies, or otherwise does not issue the permit.

Approved refunds will generally be returned to the original payment method.

For questions regarding cancellations or refunds:

Please note: These pages should be treated as draft website content and should be reviewed for compliance before final publication.