Shipping & Returns

Everything you need to know about delivery and returns

UK Delivery

Standard Delivery: 3-5 business days
Express Delivery: 1-2 business days
Free shipping on orders over 50

International Shipping

USA: 7-10 business days
Canada: 7-12 business days
EU: 5-8 business days
Shipping costs calculated at checkout

Processing Time

Orders placed before 2pm GMT ship same day
Weekend orders ship Monday
Tracking provided via email

Returns Policy

30-day hassle-free returns
Products must be unopened and in
original packaging
Refund processed within 5-7 business days
Return shipping costs may apply

Frequently Asked Questions

How long will my order take to arrive?

UK orders typically arrive within 3-5 business days with standard delivery, or 1-2 business days with express delivery. International orders vary by destination but generally take 5-12 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all UK orders over 50. International shipping costs are calculated at checkout based on your location and order weight.

Can I track my order?

Absolutely. Once your order ships, you’ll receive an email with a tracking number and link to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return policy on all unopened products in their original packaging. If you’re not satisfied with your purchase, simply contact us to initiate a return. Refunds are processed within 5-7 business days of receiving the returned item.

What if my order arrives damaged?

If your order arrives damaged, please contact us immediately with photos of the damage. We’ll arrange a replacement or full refund at no extra cost to you.

Do you ship to my country?

We currently ship to the UK, USA, Canada, and EU countries. If your country isn’t listed, please contact us and we’ll do our best to accommodate your request.

Still have questions? We’re here to help.

Shipping & Returns